After submitting your inspection in RentCheck, your property manager reviews it to make sure all photos and details are clear and complete.

If something needs clarification or additional information, they may send a Revision Request through RentCheck.

A Revision Request gives you the opportunity to make quick updates, such as retaking a blurry photo, adding a missing room, or clarifying a note so your inspection can be approved without delay.

This process helps maintain accuracy and ensures both you and your property manager have a clear, complete record of the property’s condition.

You’ll see your inspection labeled with Revision Request in the app:

Your property manager may request a revision if they notice:

• A required photo is missing (for example, a kitchen or bathroom photo)
• A photo is unclear or doesn’t match the section it belongs to
• Additional context or notes are needed
• A question was left unanswered

When a revision is requested, you’ll also receive an email notification explaining what needs to be updated and when it’s due:

When you open your revision, you’ll see a message letting you know which rooms or areas need updates:

Areas that need updates will display a red revision icon:

Tap into any area marked for revision to view instructions or retake photos:

Once all updates are complete, you’ll be prompted to resubmit your inspection for review:

and

After you resubmit, your property manager will review the updates. If everything looks good, they’ll approve your inspection and mark it as Complete.

You’ll see the status update to Approved in your app:

You’ll also receive a confirmation email once your revision has been approved:

If you’re unsure why a revision was requested or believe it was sent in error, please reach out directly to your property manager. They can explain what’s needed or clarify any notes or comments related to your inspection.

You can usually find your property manager’s contact information in:

• Your lease agreement or resident portal provided by your property management company
• Communication you’ve previously received directly from your property management team

If you’re still unable to locate their contact information, reach out to your property management office directly for assistance.

If you’ve followed the steps above and still experience issues completing or submitting your revision, our Support Team can assist.

Please include:
• Your device type (iPhone or Android) and version
• A brief description of the issue
• Screenshots if applicable

You can reach us at hello@getrentcheck.com or through the Get Help section of the RentCheck app.