The Inspection Details page gives you an overview of an inspection, including its status, assignee, progress, timeline, and available actions.

The information and options shown on this page will change depending on whether the inspection is still in progress or has already been completed.

When an inspection is Not Started, the Inspection Details page is primarily used to track the inspection's progress:
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At the top of the page, you can view important information about the inspection, including:

You can also use the Copy Link icon to copy a direct link to the inspection.

Before an inspection has been started or completed, the Manage dropdown includes the following options:

These options allow you to manage the inspection while it is still outstanding:

The Completed bar shows the percentage of the inspection that has been completed.

This can be especially helpful when checking the progress of an inspection that has been started but not yet submitted.

For example, an inspection showing 75% Completed means the assignee has completed approximately 75% of the inspection:

The Sections area displays the rooms and areas included in the inspection, such as:

These sections match what the assignee sees while completing the inspection:

The Timeline Events section provides a record of activity related to the inspection.

Depending on the inspection, timeline events may include:

Each event includes information about when the action occurred and who performed it.

For inspection invitations, the timeline can also show the delivery status of the email:

These statuses can help you determine whether an inspection invitation successfully reached the resident.

Once a resident or third party submits an inspection, the Inspection Details page shifts from tracking progress to reviewing the completed inspection.

You will also see additional review, filtering, and management options.

For completed inspections, the page displays information such as:

For resident and third-party inspections, you will also see an Approve button after an inspection is submitted that allows your team to approve the inspection.

A toolbar at the top of a completed inspection provides quick access to common review and reporting tools.

Rooms and areas may be changed due to the information provided in an inspection (additional rooms that were added to a property). The Unit Edit tool allows you to review those changes and update the unit so future inspections remain accurate and consistent.

When reviewing unit edits:

Review these changes before updating the unit to make sure its room and area setup reflects the property correctly.

You can switch between two views while reviewing a completed inspection:

Use the view that works best for what you need to review. You can switch between them at any time.

The List View and Media View icons are shown in the Inspection Review toolbar above, so an additional screenshot is not necessary here.

When an inspection is in Awaiting Review, the Manage dropdown includes additional options:

These options give you additional tools for reviewing, comparing, downloading, and managing the inspection after it has been submitted.

Completed inspections include filters that make it easier to find specific features without scrolling through the entire inspection.

You can filter by:

Select a filter to display only the features matching that criteria.

For eligible accounts on RentCheck's Professional or Accelerate plan, the AI Damage Assist button allows you to run AI Damage Assist on the inspection:

AI Damage Assist reviews inspection photos for visible signs of potential damage and flags areas that may need additional review.

If potential damage is detected, an AI Damage filter will appear, allowing you to quickly review flagged features.

From there, you can use the AI Damage Assist flags to create maintenance flags in one click or dismiss items that do not require action. This tool provides an additional layer of support to help identify potential maintenance needs while giving you full control over what gets flagged.

Resident and third-party inspections can be reviewed and approved from the Inspection Details page.

To approve an inspection:

If you include a note, it will be included in the resident's approval email.

If something needs to be updated before you approve the inspection, you can request a revision.

Individual features can be selected for revision while reviewing the inspection.

Once the features have been selected:

The inspection will reopen for the resident or third party, and the requested features will be highlighted in the RentCheck mobile app.

They will also receive an email explaining which features need to be updated.

Revision reminders are sent:

Once the requested updates have been submitted, the inspection will return to your team for review.

The inspection has been assigned but has not yet been started.

For resident or third-party inspections, the recipient has accepted the invitation but has not begun completing the inspection.

The assignee has opened the inspection and started completing it, but the inspection has not yet been submitted.

The resident or third party has completed and submitted the inspection.

The inspection is ready for the property management team to review.

The inspection was submitted, reviewed, and sent back to the resident or third party with one or more requested revisions.

The inspection has been completed, reviewed, and approved by a member of the property management team.

The inspection was completed by you or another internal team member.

Internal inspections do not require the same approval process as resident or third-party inspections.

If you have questions about managing or reviewing a resident inspection, we're happy to help!

Reach out to our Support team through the chat bubble in RentCheck or email us at support@getrentcheck.com.