Skip to main content
Getting Started Guide

Follow this guide to get started using your RentCheck account.

Jack Stallard avatar
Written by Jack Stallard
Updated over a month ago

Managing property inspections and documentation can be a hassle for property managers and landlords alike. Whether you're juggling multiple units or focusing on a single property, ensuring accurate, consistent records is crucial to protecting your investments and avoiding potential disputes.

RentCheck transforms the inspection process with a streamlined, digital platform that enables you to:

  • complete thorough inspections faster

  • document property conditions consistently

  • maintain clear communication with tenants.

This guide will walk you through setting up RentCheck, so you can take control of your inspections, build accurate records, and focus on what matters most: managing your properties effectively.

Navigating Your Profile

To ensure that you and your colleagues have access to your RentCheck account, follow these steps:

  1. Go to your RentCheck profile.

  2. Select Teams.

  3. On the Teams page, you can review who has access to your account. To add someone to the account, choose Invite Teammates and enter their email. This will send them an invitation to join the account.

  4. To add your logo to the Teams page and all inspection reports moving forward, choose Add a Company Logo.


Adding Units and Residents

If you wish to add units, here's what you need to do:

  1. Visit the Properties Page.

  2. Under Units, select New Property to add units.

  3. If you want to add a singular unit, select Add new unit.

  4. If you want to bulk upload your units, choose Upload Units.

  5. Click here for instructions on how to download your unit data from a number of common property management platforms.

    We have instructions for the following PMS users:

    • Buildium

    • Appfolio

    • PropertyWare

    • Rent Manager

    • Rentvine

  6. Once you have your Unit Directory from your Property Management System (PMS), select Create Units from the Imports page.

  7. Based on your Property Management System, choose the the instructions for your PMS to finish uploading your units HERE.

If you want to add residents, you’ll work through a similar process:

  1. Go to New Residents.

  2. Select Upload Residents.

  3. Click here for instructions on how to download your Resident Data.

  4. Download your ‘Resident Data' from you PMS.

  5. If you want to add a singular resident, select Add New Resident.

  6. If you want to bulk upload your residents, choose Upload Residents.

  7. Once you have your Resident Directory from your Property Management System (PMS), select Create & update residents from the Imports page.

Now that you've added your list of units and your list of residents to your RentCheck account, let's get started with creating an inspection!


Creating an Inspection

  1. Go to Inspections.

  2. Click Create to create your first inspection.

  3. Go to Add Unit Inspection.

Requesting an Inspection

  1. Select your unit.

  2. Select your Inspection Type.

  3. Find a due date that is appropriate for this inspection.

  4. Assign it to a recipient. See below options.

  5. Select 'Create,' and automated notifications will be sent to the recipients, alerting them of the inspection request

Inspection Assignment Options:

  • Send it to your residents

  • Assign it to a specific teammate on your account

  • Open it up for anyone on your team to perform

  • Assign it to yourself

  • Manually assign it to a recipient.

Once this inspection is completed, it will be on your account and ready for review. You can review the completed inspection by going back to the Inspections tab.

That's how you get started with RentCheck! If you have any questions, please reach out to our team by selecting the blue circle in the bottom right corner to chat with us directly. We're more than happy to answer any questions you might have.

We look forward to seeing you get started!

Did this answer your question?