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Getting Started
Getting Started Guide
Getting Started Guide

Follow this guide to get started using your RentCheck account.

Jack Stallard avatar
Written by Jack Stallard
Updated over a week ago

Navigating Your Profile

To ensure that you and your colleagues have access to your RentCheck account, follow these steps:

  1. Go to your RentCheck profile.

  2. Select 'Teams.'

  3. On the 'Teams' page, you can review who has access to your account.

  4. To add someone to the account, choose 'Invite Teammates' and enter their email. This will send them an invitation to join the account.

Adding Units and Residents

If you wish to add units, here's what you need to do:

  1. Visit the 'Properties Page.'

  2. Select 'New Property' to add units.

  3. If you want to bulk upload your units, choose 'Upload Units.'

  4. Click here for instructions on how to download your unit data from a number of common property management platforms.

We have instructions for the following users:

  • Buildium

  • Appfolio

  • PropertyWare

  • Rent Manager

  1. Download your “Unit Directory’

  2. Select ‘Browse to select a file’ to upload your ‘Unit Directory’ directly to your RentCheck account.

If you want to add residents, you’ll work through a similar process:

  1. Go to ‘New Residents.’

  2. Select ‘Upload Residents.’

  3. Click here for instructions on how to download your ‘Resident Data.’

  4. Download your ‘Resident Data.’

  5. Select ‘Browse to select a file’ to upload your ‘Resident Data’ to your RentCheck account.

Now that you've added your list of units and your list of residents to your RentCheck account, let's get started with creating an inspection!

Creating an Inspection

  1. Go to ‘Inspections.’

  2. Click 'New Inspection' to create your first inspection.

  3. Go to 'Add Unit Inspection.'

Requesting an Inspection

  1. Select your unit.

  2. Select your ‘Inspection Type.’

  3. Find a due date that is appropriate for this inspection.

  4. Assign it to a recipient. See below options.

  5. Select 'Create,' and automated notifications will be sent to the recipients, alerting them of the inspection request

Inspection Assignment Options:

  • Send it to your residents

  • Assign it to a specific teammate on your account

  • Open it up for anyone on your team to perform

  • Assign it to yourself

  • Manually assign it to a recipient.

Once this inspection is completed, it will be on your account and ready for review.

That's how you get started with RentCheck! If you have any questions, please reach out to our team by selecting the blue circle in the bottom right corner to chat with us directly. We're more than happy to answer any questions you might have.

We look forward to seeing you get started!

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