Getting Started Overview
When inspections rely on coordination or manual follow-ups, things slip: visibility drops, inspections get missed, and extra work creeps back onto your plate.
RentCheck inspections are guided step by step on mobile, so tenants don’t need training, scheduling, or back-and-forth. They simply follow the prompts and submit when they’re done.
RentCheck transforms the inspection process with a streamlined, digital platform that enables you to:
Document property conditions consistently while maintaining clear communication with tenants
Increase inspection coverage without increasing workload
Save hours each week with a scalable, automated process
This guide will walk you through setting up RentCheck, so you can take control of your inspections, build accurate records, and focus on what matters most: managing your properties effectively.
Navigating Your Profile
To ensure that you and your colleagues have access to your RentCheck account, follow these steps:
Go to your RentCheck profile and select the icon menu:
Select Teams:
On the Teams page, you can review who has access to your account. To add someone to the account, choose Invite Teammates and enter their email. This will send them an invitation to join the account:
To add your logo to the Teams page and all inspection reports moving forward, choose Add a Company Logo:
Adding Units and Residents
Syncing or Adding Units
To sync your units from AppFolio, Rentvine or Rent Manager, follow these instructions:
To add units manually, visit the Properties Page:
Under Units, select New Property to add units. If you want to add a singular unit, select Add new unit.
To upload your units, choose Upload Units. Click here for instructions on how to download your unit data from a number of common property management platforms.
Once you have your Unit Directory from your Property Management System (PMS), select Create Units from the Imports page. Based on your Property Management System, choose the the instructions for your PMS to finish uploading your units here.
Syncing or Adding Residents
If you have set up a sync between RentCheck and your PMS, your residents will sync automatically (along with your units).
To add residents manually, take the following steps:
Go to New Residents.
Select Upload Residents.
Click here for instructions on how to download your Resident Data.
Download your ‘Resident Data' from you PMS.
If you want to add a singular resident, select Add New Resident.
To bulk upload your residents, choose Upload Residents.
Once you have your Resident Directory from your Property Management System (PMS), select Create & update residents from the Imports page.
Now that you've added your list of units and your list of residents to your RentCheck account, let's get started with creating an inspection!
Creating an Inspection
After you have synced or imported your units, the next step is to create an inspection:
Go to Inspections.
Click Create to create your first inspection.
Go to Add Unit Inspection.
Requesting an Inspection
Select your Unit or Units.
Select your Inspection Type.
Find a due date that is appropriate for this inspection.
Assign it to a recipient. See below options.
Select 'Create,' and automated notifications will be sent to the recipients, alerting them of the inspection request. See Automated Reminders Sent from RentCheck for details on the automated reminder schedule.
Inspection Assignment Options:
Residents: Inspection assigned to residents automatically based on sync or import data for the chosen unit(s)
Teammate: Inspection assigned it to a specific teammate on your account
Entire Team: Inspection available for anyone on your team to perform
Myself: Inspection assign to yourself
Manual Assign: Inspection manually assigned it to a recipient.
Once this inspection is completed, it will be on your account and ready for review. You can review the completed inspection by going back to the Inspections tab.
RentCheck Walkthrough Video
Want to see everything covered in one place? Watch the full RentCheck walkthrough below
That's how you get started with RentCheck! If you have any questions, please reach out to our team by selecting the blue circle in the bottom right corner to chat with us directly. We're more than happy to answer any questions you might have.
We look forward to seeing you get started!