RentCheck's direct integration with Rent Manager allows you to easily import your unit and tenant directory into RentCheck and automatically keeps information up to date in RentCheck.

In this guide:

1. From Rent Manager, navigate to the Admin tab. Within the Admin tab, select Available Integrations to search for RentCheck.

2. Use the Search field to look for "RentCheck". Once you've found RentCheck, select the "Request Activation" option

3. After you have Requested Activation, our team receives a request to activate the integration for your Rent Manager account.

Our team will notify you once your account has been configured and the integration is ready. This process is typically completed in under 24 hours.

2. Next, you'll need to set up your Data Sync Settings.

Go ahead and press "Set Up Sync". From here, you'll want to ensure the following:

Active units from Rent Manager will be available for import.

Information imported for residents includes their full name, email address, phone number, lease dates, and deposit and rent amount. Name and email address are required. All other fields are optional. Once resident information is imported, names and contact details will auto-populate when requesting an inspection. RentCheck refreshes this data every 24 hours to ensure it is accurate and up-to-date.

Only units that are marked as “Active” in Rent Manager will be listed and available for import in RentCheck. If a unit is not marked as “Active” in Rent Manager, it will not be available for import.

RentCheck uses the “Property” and “Unit” information from Rent Manager to identify property address and unit details.

From the Property tab in Rent Manager, the “Primary Address” field is used to populate the unit address in RentCheck. For multi-family units, the “Unit Name” field value is appended to the unit address after a dash.

RentCheck gets the number of bedrooms and bathrooms for units being imported from the “Unit” Details in Rent Manager.

Be sure these fields have been completed and are correct. RentCheck uses these values when creating units. Correct bed and bath numbers ensure that inspections are as complete and accurate as possible.
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Additional custom rooms/areas/amenities will not be imported from Rent Manager to RentCheck. Rather, based on the property type (e.g. single-family v. multi-family), RentCheck will map that property type to a default additional room configuration.

When importing residents, RentCheck checks for active tenants in Rent Manager that are associated with the units being imported. Tenants are considered active when they have a current lease for a unit as determined by the lease “Move In” and “Move Out” dates. Depending on the Move In and Move Out dates that have been entered for a tenant, the “Status” will show as “Current” in Rent Manager.

RentCheck adds name, email address, phone number, lease start and end dates, and rent and security deposit amount when importing residents. Only name and email address are required to import a resident. Only full name and email address are required fields. All other fields are optional.

If the phone number is available and imported, RentCheck will send inspection invites via text in addition to email when inspections are requested.

RentCheck refreshes resident data every hour to ensure we are keeping resident information up to date. This means that when you update tenant information in Rent Manager (e.g. Phone Numbers, Lease Start and Lease-End dates, Move Out date) those updates will be reflected in RentCheck. When the status of a tenant in Rent Manager updates to “Past” that resident is removed from view in your RentCheck account. As new tenants (with a “Current” status) are added in Rent Manager for properties that have been previously imported to RentCheck, these residents will be added automatically. These regular updates provide peace of mind that your active residents are synced, and accurate contact information is available when it’s time for an inspection.