RentCheck

A curated collection of webinars and special sessions held by the Customer Experience team covering features, functionality, and new tools.

RentCheck Customer Experience Webinars

Jack Stallard

Megan Walther

Lucy Warburton

Getting Started

RentCheck is a property inspection platform that brings all rental inspections in one place

Why Choose RentCheck?

Follow this guide to get started using your RentCheck account.

Getting Started Guide

Set up your team, invite teammates, and organize your portfolio

Managing Teams and Portfolios in RentCheck

Best Practices for ensuring a successful rollout of your RentCheck inspection process.

RentCheck Rollout Guide: Introducing RentCheck to your Team and Residents

Resources to help you maximize RentCheck's capabilities

RentCheck Communication Resources

A simple guide for getting started on RentCheck plus FAQs

Resident Guide

Resident-Led Inspections enable property managers to work together to create safe and well-maintained rental properties.

The Power of Resident-Led Inspections: Empowering Communities

Gain insight into key inspection metrics to better understand inspection health and performance and increase inspection completion rates.

The RentCheck Dashboard

Rishi Jain

Account Set Up

RentCheck Move-in inspection checklists are detailed, thorough, and easy to perform. Learn more about Move-in Inspections in this guide.

Move-in Inspections

Learn what a RentCheck Move-out Inspection is, how long it takes, and what’s included. This guide covers how property managers and landlords can document move-out conditions, compare reports, and streamline…

Move-out inspections

Annual Inspections

Periodic inspections are a great way to get visibility into a unit's overall condition and stay on top of preventative maintenance

Periodic Inspections

Learn more about RentCheck Turn Inspections and how to implement them in your inspection processes

Turn Inspections

Learn how RentCheck Pre-Acquisition inspections help property managers assess and document a property’s condition before taking it under management.

Pre-Acquisition Inspections

Learn how Maintenance Check inspections help property managers identify potential issues early, schedule repairs before they become costly, and keep properties in top condition year-round.

Maintenance Check Inspections

Exterior Inspections

Building Inspections

A new, shorter annual inspection template designed for quick and efficient yearly check-ins.

New Annual Pulse Inspection:  Simplified Yearly Check-In

A quick, high-level inspection to capture essential photos and note any visible damage—ideal for routine check-ins and simple to complete.

Quick Condition Check Inspection

Emmy Budis

RentCheck Standard Inspections

Introduction to Custom Templates

View an Inspection Template

Learn how to customize a RentCheck standard inspection template to fit your team’s needs.

Customize a RentCheck Standard Inspection Template

Create an Custom Template from Scratch

Setting up a Custom Template

Take your custom templates to the next level by implementing section logic!

Section Logic on Custom Templates

Take your custom templates to the next level by implementing feature logic!

Feature Logic on Custom Templates

Property Configuration

How do template updates affect recurring or already-created inspections in RentCheck?

Tanajah Lea

Inspection Customization & Template Management

Updating Your Profile Information

Learn how to easily upgrade your subscription right from your RentCheck profile.

Upgrading Your Subscription

Add contact information to emails for improved resident communication and reduced support time.

Inspection Contact Info

The property merge tool allows you to manage your account more efficiently by merging properties with ease.

Property Merge Tool

Notification Center: Managing Your RentCheck Notification Preferences

Learn about Auto Approval and Two Step Review in the new Inspection Workflow Settings.

Inspection Workflow Settings

Custom Signature Acknowledgments

Resetting Your Password

This article explains how to prevent residents from completing outdated inspections and what actions will stop an inspection from being submitted.

How to Prevent Residents from Completing Old or Overdue Inspections

Account Management & Settings

Make inspection communications feel like they came directly from you!

Setting up Custom Inspection Emails

Customize the Inspection Invitation email sent to residents who have never used RentCheck before.

Inspection Invitation (New to RentCheck)

Customize the Inspection Invitation email sent to residents who already have a RentCheck account.

Inspection Invitation (Existing RentCheck Users)

Customize the final reminder email sent to residents who have not completed their inspection 3 days after the due date.

Final Inspection Reminder (3 Days Overdue)

Customize the email sent to residents, asking them to review and sign an inspection completed by your team internally.

Inspection Review Request

Customize the email sent to residents or performers when their completed inspection has been approved.

Inspection Approval Confirmation

Learn about customizing your inspection emails with personalized messaging

Email Messaging Customizations

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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