Inspection Report Settings allow you to control which details appear in your inspection PDF reports, including inspection summaries, feature details, and maintenance flags.
Note: Inspection Report Settings are available on the Accelerate plan. Changes to these settings apply to all inspections within your account, including reports downloaded by residents.
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How to Update Your Inspection Report Settings
Log in to your RentCheck account through the web app.
Navigate to Settings > Report Settings:
Select Edit in the upper-right corner:
Enable or disable the sections and individual settings you would like to include in your reports.
Select Save to apply your changes.
Your Inspection Report Settings are organized into three sections: Inspection Summary, Inspection Features, and Maintenance Flags. Each section can be enabled or disabled using the toggle in the upper-right corner. You can also customize the individual options within each section.
Important: If a section is disabled, none of its information will appear in the PDF report, regardless of which individual options are selected.
Inspection Summary
The Inspection Summary section allows you to customize the general inspection information included in your report:
Inspection Label: Displays the inspection label on the report's cover page.
Resident Name & Contact Details: Displays the name and email address of the person who completed the inspection, whether a resident or a team member.
Summary Page: Includes an overview of the inspected rooms and areas, along with the percentage of features rated Good, Fair, or Poor. Features without ratings are displayed in gray.
Table of Contents: Includes a list of rooms and areas within the inspection for easier navigation.
Summary Note: Includes the Inspection Summary Note at the end of the report, along with your company name and the date the note was added.
Inspection Features
The Inspection Features section allows you to customize the information displayed for individual rooms and features:
Questions and Answers: Includes the questions from your inspection template and their corresponding answers.
Media: Includes photos, videos, and 360° images captured during the inspection.
Timestamp: Displays the date and time each media item was captured.
Notes: Includes notes added to individual inspection features.
Ratings: Displays the condition ratings assigned to inspection features.
Additional Information About Timestamps
When the Timestamp setting is enabled, the capture date and time will appear alongside each media item in the inspection PDF.
Please keep in mind:
Timestamps are displayed in Coordinated Universal Time (UTC).
The Timestamp setting is disabled by default.
This setting only affects inspection PDF reports. Timestamps remain visible in the web app's image viewer and comparison reports.
Maintenance Flags
The Maintenance Flags section allows you to control which maintenance flags and related details appear in your inspection reports:
Maintenance flags are organized into three categories based on responsibility:
Owner Responsible Flags: Maintenance flags assigned to the property owner.
Resident Responsible Flags: Maintenance flags assigned to the resident.
Uncategorized Responsible Flags: Maintenance flags without an assigned responsibility.
Each category can be enabled or disabled independently.
You can also choose which information to include for each category:
Estimated Cost: Displays the estimated repair cost associated with the maintenance flag.
Flag Notes: Displays the description entered when the maintenance flag was created.
Internal Notes: Displays internal notes added to the maintenance flag.
Important: Internal Notes may contain information intended only for your team. If you share inspection reports with residents or property owners, we recommend disabling Internal Notes before downloading or sharing the report.
Frequently Asked Questions
Will changing my report settings affect completed inspections?
Yes, your current Inspection Report Settings are applied whenever an inspection PDF is generated, including inspections that have already been completed.
Do these settings also apply to reports downloaded by residents?
Yes, Inspection Report Settings apply account-wide, including when residents download their inspection PDF reports.
Can I hide inspection notes without deleting them?
Yes, disable Notes under Inspection Features to exclude feature notes from the PDF report. The notes will remain part of the inspection.
Can I choose which maintenance flags appear in my reports?
Yes, you can enable or disable Owner Responsible, Resident Responsible, and Uncategorized Responsible flags independently.
Need Help?
If you have any questions or need assistance with your Inspection Report Settings, our Support team is happy to help! Reach out to us at support@getrentcheck.com.